From Bright Pattern Documentation
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= Cases and Email = | = Cases and Email = | ||
* [[agent-guide/Work/CasesEmail/Overview | Overview]] | * [[agent-guide/Work/CasesEmail/Overview | Overview]] | ||
* [[agent-guide/Work/CasesEmail/CasesEmailandThreads | Cases, Email, and Threads]] | * [[agent-guide/Work/CasesEmail/CasesEmailandThreads | Cases, Email, and Threads]] | ||
* [[agent-guide/Work/CasesEmail/MyCasesInterface | My Cases Interface]] | * [[agent-guide/Work/CasesEmail/MyCasesInterface | My Cases Interface]] | ||
* [[Agent-guide/Work/CasesEmail/CaseStates | Case State]] | * [[Agent-guide/Work/CasesEmail/CaseStates | Case State]] | ||