From Bright Pattern Documentation
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Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking | Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking some of the more frequently used Agent Desktop functions directly. | ||
== Articles == <!--T:3--> | == Articles == <!--T:3--> | ||
Revision as of 15:22, 29 September 2021
<translate>= Accessibility Overview = Bright Pattern Contact Center software makes it easy for visually impaired agents to provide great customer service.
Agent Desktop supports screen readers like JAWS (Job Access with Speech), is cloud-based so supervisors can monitor and support agents from anywhere, features WAI-ARIA tags in key interface locations (e.g., in pop-up notifications), and offers a slew of keyboard shortcuts for invoking some of the more frequently used Agent Desktop functions directly.
Articles
The following is a list of articles in this section:
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