From Bright Pattern Documentation
< 5.19:Supervisor-guide | Tutorials | Campaigns
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Campaigns tutorials explain basic campaign operation functions like how to start and stop a campaign, how to enable and disable a call list, and how to manage campaign teams. | Campaigns tutorials explain basic campaign operation functions like how to start and stop a campaign, how to enable and disable a call list, and how to manage campaign teams. | ||
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*[[Supervisor-guide/Tutorials/Campaigns/HowtoEnableandDisableListswithinaCampaign | How to Enable and Disable Lists within a Campaign]] | *[[Supervisor-guide/Tutorials/Campaigns/HowtoEnableandDisableListswithinaCampaign | How to Enable and Disable Lists within a Campaign]] | ||
*[[Supervisor-guide/Tutorials/Campaigns/HowtoAddandRemoveCampaignTeams | How to Add and Remove Campaign Teams]] | *[[Supervisor-guide/Tutorials/Campaigns/HowtoAddandRemoveCampaignTeams | How to Add and Remove Campaign Teams]] | ||
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Latest revision as of 04:03, 29 May 2024
Overview
Campaigns tutorials explain basic campaign operation functions like how to start and stop a campaign, how to enable and disable a call list, and how to manage campaign teams.
Note:
A user must have the Control Campaign privilege in order to be available for selection as a service/campaign operator via the Services and Campaigns > Assignments page. In the Agent Desktop application, access is limited to campaigns where the user is assigned as an operator.
