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Revision as of 17:53, 27 November 2018 (view source)
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(Created page with "= How to Create Chat Scenario That Uses Bots = asdasjkdhaksj")
 
Revision as of 17:54, 27 November 2018 (view source)
Tracy (talk | contribs)
m (Tracy moved page 5.3:Tutorials-for-admins/HowtoCreateChatScenarioThatUsesBots to 5.3:Scenario-builder-reference-guide/HowtoCreateChatScenarioThatUsesBots)
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Revision as of 17:54, 27 November 2018

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• 5.19 • 5.3 • 5.8

How to Create Chat Scenario That Uses Bots

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Contentsto top

  • Scenario Builder Reference Guide
    • Introduction
  • About
  • Scenario Builder OverviewExercises
  • Scenario-Building Exercises
    • Overview
    • Scenario Builder Basics
    • All Scenario Exercises
    • Downloadable Scenario Templates
    • Create a Basic Scenario
    • How to Create a Chat Scenario That Pops Case or Contact Information
    • How to Create a Chat Scenario That Uses Bots
    • How to Configure a Chat Scenario That Uses a Microsoft Azure Web App Bot
    • Pizza Flowchart Chat Scenario
    • Sending Automatic Email Replies to Customers Who Use the "Leave a Message" Chat Form
    • How to Blacklist Specific Phone Numbers
    • How to Configure Last-Agent Routing Using the Internal Database
    • How to Create a Voice Scenario That Distributes Surveys to a Percentage of Random Customers
    • How to Route Callers to the Last Agent and Provide a Voicemail Option
    • General Inbound Voice Scenario
    • Redirect Calls Economically with a Single-Step External Transfer Option
    • Skill-Based Call Routing with an Auto Attendant Choice
    • Use Conversational IVR in a Scenario
    • Voice Scenario SurveyScenario Blocks Definitions
  • Scenario BlocksReference
  • Scenario Reference Material