From Bright Pattern Documentation
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|Start time of the aggregation interval. | |Start time of the aggregation interval. | ||
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Revision as of 20:49, 12 April 2019
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teams
The teams table contains metrics that describe the team(s) defined in contact center configuration.
Description of Data
The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the teams table.
| Column Name | Data Type | Description |
| end_time | DATETIME | End time of the aggregation interval.
Time is given in Coordinated Universal Time (UTC). |
| name | VARCHAR | Team name as defined in configuration |
| start_time | DATETIME | Start time of the aggregation interval.
Time is given in Coordinated Universal Time (UTC). |
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