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• 5.19

Configure Telegram for Integration with Bright Pattern Contact Center

This guide describes how to create a Telegram bot and generate a token required to integrate Telegram with Bright Pattern Contact Center.


Info.40x40.png These instructions were current at the time of publication. For the most recent instructions, visit Telegram core.


Dependencies

  • A Telegram account.

2022-11-01-telegram-app-configuration.png


Generate a Telegram bot and token:


Info.40x40.png For detailed instructions to create a bot, see Telegram Bots: An introduction for developers.


  1. Log in to Telegram core, https://my.telegram.org.
  2. Go to API development tools and fill out the form.
  3. Log in to your Telegram chat application.
  4. Enter the command /newbot and follow the instructions.</li
  5. Copy the name of your bot.
  6. Copy the token string.


Bulb-on.50x50.png In addition to mobile chat applications, Telegram provides a desktop chat client


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