From Bright Pattern Documentation
< 5.3:Embedded-agent-desktop-api-specification | Methods
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setNotes
Adds text notes to the interaction to be completed.
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.setNotes(item_id, notes)
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| item_id | string | required | The interaction ID of the interaction | "EE55D97E-2705-49D1-A36D-34B3381DD416" |
| notes | string | required | Free-form text notes to be added to the completed interaction | "Repeat customer, third call today" |
Response
Empty. In response to the request, the specified notes are added to the interaction upon completion.