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• 5.3 • 5.8

setNotes

Adds text notes to the interaction to be completed.

See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.

Request

Syntax

window.bpspat.api.setNotes(item_id, notes)

Parameters

Parameter Type Optional/Required Description Example
item_id string required The interaction ID of the interaction "EE55D97E-2705-49D1-A36D-34B3381DD416"
notes string required Free-form text notes to be added to the completed interaction "Repeat customer, third call today"

Response

Empty. In response to the request, the specified notes are added to the interaction upon completion.


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