From Bright Pattern Documentation
setNotes
Adds text notes to the interaction to be completed.
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.setNotes(item_id, notes)
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| item_id | string | required | The interaction ID of the interaction | "EE55D97E-2705-49D1-A36D-34B3381DD416" |
| notes | string | required | Free-form text notes to be added to the completed interaction | "Repeat customer, third call today" |
Response
Empty. In response to the request, the specified notes are added to the interaction upon completion.