From Bright Pattern Documentation
< 5.8:Wallboard-builder-reference-guide
Revision as of 04:15, 29 May 2024 by BpDeeplTranslateMaintenance (talk | contribs) (Updated via BpDeleteTranslateTags script)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
• 日本語
• 5.19 • 5.2 • 5.3 • 5.8

Requirements

Users may edit a wallboard’s layout when granted the privilege Customize Wallboards. Privileges are granted by system administrators of your contact center from the Configuration > Users & Teams > Roles > Properties section of the Contact Center Administrator application.


There are three privileges related to the wallboard application:

  1. Access Real-time Stats API - When enabled, this privilege allows users to view created wallboards. Also, this privilege allows the wallboard icon to appear on the Agent Desktop home screen.
  2. Customize Wallboards - This privilege allows users with access to wallboards to create and customize them.
  3. Push/Pull Global Wallboards - This privilege allows users with access to wallboards Push/Pull functionality.


If you are not sure if you have the appropriate wallboard privileges, contact your system administrator.

< Previous | Next >