From Bright Pattern Documentation
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Desktop JavaScript API Specification
Introduction
API Methods
- General Information
- Dial Number
- Select Service
- Single-Step Transfer
- Single-Step Conference
- Terminate Interaction
- Set Notes
- Set Disposition
- Set Disposition By Name
- Post Variable
- Set Reporting Custom Field
- Complete Interaction
- Complete Interaction with Disposition and Notes
- Get Call Recording Status
- Start Call Recording
- Stop Call Recording
- Mute Call Recording
- Unmute Call Recording
- Get Screen Recording Status
- Stop Screen Recording
- Pause Screen Recording
- Resume Screen Recording
- Pause Call and Screen Recording
- Resume Call and Screen Recording
- Callback