• 5.19 • 5.2 • 5.3 • 5.8

Set Reporting Custom Field

Allows custom reporting fields to be entered during an agent’s interaction with a customer; the method works like the Set Custom Reporting Field scenario block.

Request

Syntax

setReportingCustomField(name, value);

Parameters

Parameter	Type	Optional/Required	Description	Example
name	String	Required	The name of the custom reporting field	"custom1"
value	String	Required	The resulting value of the custom reporting field	"$(variable_in_field)"

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