From Bright Pattern Documentation
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teams
The teams table contains metrics that describe the team(s) defined in contact center configuration.
Description of Data
The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the teams table.
| Column Name | Data Type | Description |
| name | VARCHAR | Team name as defined in configuration |
| start_time | DATETIME | Activity start time.
Time is given in the Coordinated Universal Time (UTC) time zone. |
| end_time | DATETIME | Activity end time.
Time is given in the Coordinated Universal Time (UTC) time zone. |
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