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• 5.19 • 5.3 • 5.8

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teams

The teams table contains metrics that describe the team(s) defined in contact center configuration.

Description of Data

The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the teams table.


Column Name Data Type Description
name VARCHAR Team name as defined in configuration
end_time DATETIME End time of the aggregation interval.

Time is given in the Coordinated Universal Time (UTC) time zone.

start_time DATETIME Start time of the aggregation interval.

Time is given in the Coordinated Universal Time (UTC) time zone.



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