From Bright Pattern Documentation
<translate>= Set Reporting Custom Field= This function allows custom reporting fields to be entered during an agent’s interaction with a customer; the method works like the Set Custom Reporting Field scenario block.
Syntax
setReportingCustomField(name, value);
Parameters
name – String containing the name of the custom reporting field (e.g., custom1, custom2, etc.)
value – String containing the resulting value of the custom reporting field
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