From Bright Pattern Documentation
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The ''Bright Pattern Mobile App Administrator Guide'' contains all the information that administrators and managers need to be aware of before using the Bright Pattern Mobile app with their contact centers. | The ''Bright Pattern Mobile App Administrator Guide'' contains all the information that administrators and managers need to be aware of before using the Bright Pattern Mobile app with their contact centers. | ||
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This guide discusses the following: | This guide discusses the following: | ||
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* Configuration information such as system requirements, supported devices, and so forth. | * Configuration information such as system requirements, supported devices, and so forth. | ||
* A basic overview of app functionality and behavior, including various notifications | * A basic overview of app functionality and behavior, including various notifications | ||
| − | * | + | * Mobile app limitations |
Latest revision as of 18:51, 14 February 2024
• 5.19
Welcome
The Bright Pattern Mobile App Administrator Guide contains all the information that administrators and managers need to be aware of before using the Bright Pattern Mobile app with their contact centers.
This guide discusses the following:
- Configuration information such as system requirements, supported devices, and so forth.
- A basic overview of app functionality and behavior, including various notifications
- Mobile app limitations
Note: In order to use the Mobile app, it must be enabled for your contact center by your service provider.