Navigation menu

Bright Pattern Documentation
    • ⧼login-private⧽
  • Edit 5.19‌
    • History
    • Get the Book as HTML Page
    • Get the Book as PDF
From Bright Pattern Documentation
< 5.19:Agent-guide‎ | Work
Jump to: navigation, search
• 日本語 • 한국어 • español • Deutsch • français
• 5.19 • 5.3 • 5.8


Contents

  • Agent Guide
    • Introduction
  • Welcome
  • What Is Agent Desktop?
  • User Interface OverviewGetting Started
  • SetupUsage
  • Working in Agent Desktop
    • Working in Agent Desktop
    • Accessibility
    • Calendar
    • Calls
    • Cases and Email
    • Chats
    • Contacts
    • Dashboard
    • Home Page
    • Knowledge Base
    • Mobile App Interactions
    • Outbound Campaigns
    • Quality Management
    • Screen-Pop
    • Search
    • States
    • VoicemailTutorials
  • TutorialsHelp
  • Troubleshooting

States

  • Overview
    < Previous | Next >
Retrieved from "https://help.brightpattern.com/index.php?title=5.19:Agent-guide/Work/States&oldid=144614"