From Bright Pattern Documentation
Agent State
Whenever the agent state changes, the following event will be emitted:
public event StateChangedCallback stateChangedCallback;
The UserState object from the callback provides information about the current agent state and the next agent state.
Methods
The following methods are used to set the agent state:
For the Ready state:
public ResultCode setReady();
For the Not Ready state with optional indication of the reason (the list of configured Not Ready reasons can be obtained in AgentPlace.notReadyReasons after a successful login):
public ResultCode setNotReady(string reason);