How to Launch Form BuilderThe Form Builder application is always launched from the [[contact-center-administrator-guide/ActivityForms|Contact Center Administrator]] application. Only after a form is added to the system in Contact Center Administrator is it ready to be edited and customized.Forms may be either added or imported to your contact center.To add a new form, follow these steps:# In the Contact Center Administrator application, navigate to ''Configuration > Forms''.[[File:Configuration-Forms-50.PNG|800px|thumbnail|center|Contact Center Administrator > Configuration > Forms]]# Select the type of form you wish to create (e.g., [[contact-center-administrator-guide/ActivityForms|Activity]],[[contact-center-administrator-guide/ChatForms|Contact]], Case, Augmentation).[[File:Selecting-Forms-to-Add-50.PNG|450px|thumbnail|center|Forms > Activity]]# At the bottom of the screen, click '''+''' to add a new form.[[File:Add-New-Form-50.PNG|450px|thumbnail|center|Click "+" to add a new form]]# The Form Builder application will open in a new browser window or tab, where you will build and edit the new form.[[File:New-Form-Blank-Canvas-50.PNG|800px|thumbnail|center|A new, blank form]]You can import any form that was built in any version of Bright Pattern Contact Center. When working with forms created in version 3.x of the software, you will need to import them before editing them in Form Builder.To import a form, follow these steps:Once your forms have been added or imported to your contact center, they are ready to be edited in Form Builder.Follow these steps to open a form in Form Builder: