From Bright Pattern Documentation
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*[[contact-center-administrator-guide/Reporting/WFMReports | WFM Reports]] | *[[contact-center-administrator-guide/Reporting/WFMReports | WFM Reports]] | ||
*[[contact-center-administrator-guide/Reporting/TeleoptiWFMReports | Teleopti WFM Reports]] | *[[contact-center-administrator-guide/Reporting/TeleoptiWFMReports | Teleopti WFM Reports]] | ||
| + | *[[contact-center-administrator-guide/Reporting/Verint Pre-defined States | Verint Pre-defined States]] | ||
Revision as of 18:10, 13 September 2022
• 日本語
<translate>= Reporting Overview = Reports are defined, uploaded, and managed in this section. These configurable settings affect reports. For more information, see the Reporting Reference Guide.
Sections
The following dropdowns are found in Contact Center Administrator > Reporting.
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