From Bright Pattern Documentation
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| − | + | = Directory Overview = | |
| − | In the Contact Center Administrator application, Directory is the section dedicated to telephony, including softphone, hardphone, and access numbers configuration | + | In the Contact Center Administrator application, Directory is the section dedicated to telephony, including softphone, hardphone, and access numbers configuration. |
| − | == Sections == | + | == Sections == |
The following is a list of sections found in the Contact Center Administrator application, section Directory. | The following is a list of sections found in the Contact Center Administrator application, section Directory. | ||
*[[contact-center-administrator-guide/Directory/Softphones | Softphones]] | *[[contact-center-administrator-guide/Directory/Softphones | Softphones]] | ||
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*[[contact-center-administrator-guide/Directory/StaticEntries | Static Entries]] | *[[contact-center-administrator-guide/Directory/StaticEntries | Static Entries]] | ||
*[[contact-center-administrator-guide/Directory/SpecialNumbers | Special Numbers]] | *[[contact-center-administrator-guide/Directory/SpecialNumbers | Special Numbers]] | ||
| + | *[[contact-center-administrator-guide/Directory/HuntGroups | Hunt Groups]] | ||
| + | *[[contact-center-administrator-guide/Directory/CallPickupGroups | Call Pickup Groups]] | ||
| − | + | {{Image850 | 2023_02_03_DirectoryOverview.jpeg | Directory overview}} | |
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Latest revision as of 04:01, 29 May 2024
• 日本語
Directory Overview
In the Contact Center Administrator application, Directory is the section dedicated to telephony, including softphone, hardphone, and access numbers configuration.
Sections
The following is a list of sections found in the Contact Center Administrator application, section Directory.
- Softphones
- Hardphones
- Access Numbers
- Dial-out Entries
- Static Entries
- Special Numbers
- Hunt Groups
- Call Pickup Groups
