From Bright Pattern Documentation
(Marked this version for translation) |
(Updated via BpDeleteTranslateTags script) |
||
| (One intermediate revision by one other user not shown) | |||
| Line 1: | Line 1: | ||
| − | + | = Configuration = | |
Section ''Configuration'' presents tutorials about configuration steps you should follow in order to accomplish specific tasks within your contact center, for example, configuring hours of operation. Configuration articles may require knowledge about and access to various Bright Pattern Contact Center applications, such as Contact Center Administrator, Scenario Builder, Form Builder, Agent Desktop, and so forth. | Section ''Configuration'' presents tutorials about configuration steps you should follow in order to accomplish specific tasks within your contact center, for example, configuring hours of operation. Configuration articles may require knowledge about and access to various Bright Pattern Contact Center applications, such as Contact Center Administrator, Scenario Builder, Form Builder, Agent Desktop, and so forth. | ||
| − | == Tutorials == | + | == Tutorials == |
| − | *[[Tutorials-for-admins/Configuration/HOP | Hours of Operation]] | + | *[[Tutorials-for-admins/Configuration/HOP | Understanding Hours of Operation]] |
| − | |||
| − | |||
Latest revision as of 04:04, 29 May 2024
• 日本語
Configuration
Section Configuration presents tutorials about configuration steps you should follow in order to accomplish specific tasks within your contact center, for example, configuring hours of operation. Configuration articles may require knowledge about and access to various Bright Pattern Contact Center applications, such as Contact Center Administrator, Scenario Builder, Form Builder, Agent Desktop, and so forth.