From Bright Pattern Documentation
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| − | For more on integrations, see the ''Contact Center Administrator Guide'', section [[Contact-center-administrator-guide/IntegrationAccounts | Integration Accounts]]. | + | = Integrations Overview = |
| + | The tutorials in this section offer step-by-step instructions on how to configure integration accounts for your contact center. For more on integrations, see the ''Contact Center Administrator Guide'', section [[Contact-center-administrator-guide/IntegrationAccounts | Integration Accounts]]. | ||
| + | == Tutorials == | ||
| + | === AWS S3 Recordings Storage === | ||
| + | *[[Tutorials-for-admins/Integrations/S3BucketConfiguration | How to Create and Configure an AWS S3 Bucket]] | ||
| + | *[[Tutorials-for-admins/Integrations/AmazonAWSIntegrationAccount | How to Add Amazon AWS Integration Account in Bright Pattern]] | ||
| + | *[[Tutorials-for-admins/Integrations/SetupS3StorageCallRecordings | Setting up AWS S3 Storage for Call Recordings]] | ||
| + | *[[Tutorials-for-admins/Integrations/SetupS3StorageScreenRecordings | Setting up AWS S3 Storage for Screen Recordings]] | ||
| + | *[[Tutorials-for-admins/Integrations/SetupS3StorageChatTranscripts | Setting up AWS S3 Storage for Chat Transcripts]] | ||
| + | === Integration Account Configuration === | ||
| + | *[[Contact-center-administrator-guide/IntegrationAccounts#Managing_Integration_Accounts | How to Add an Integration Account]] | ||
| + | * [[Tutorials-for-admins/Integrations/LogMeIn | LogMeIn Integration Quick Start]] | ||
| − | + | === Single Sign-On (SSO) Integration === | |
| − | + | *[[Tutorials-for-admins/Integrations/MicrosoftAzureAD | How to Configure Microsoft Azure Active Directory SSO]] | |
Latest revision as of 04:04, 29 May 2024
• 日本語
Integrations Overview
The tutorials in this section offer step-by-step instructions on how to configure integration accounts for your contact center. For more on integrations, see the Contact Center Administrator Guide, section Integration Accounts.
Tutorials
AWS S3 Recordings Storage
- How to Create and Configure an AWS S3 Bucket
- How to Add Amazon AWS Integration Account in Bright Pattern
- Setting up AWS S3 Storage for Call Recordings
- Setting up AWS S3 Storage for Screen Recordings
- Setting up AWS S3 Storage for Chat Transcripts