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(Created page with "<translate> = Overview = The tutorials in this section offer step-by-step instructions on how to configure CRM and messenger integration accounts for your contact center. For...")
 
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= Overview =
 
The tutorials in this section offer step-by-step instructions on how to configure CRM and messenger integration accounts for your contact center.
 
  
For more on integrations, see the ''Contact Center Administrator Guide'', section [[Contact-center-administrator-guide/IntegrationAccounts |  Integration Accounts]].
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= Integrations Overview =
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The tutorials in this section offer step-by-step instructions on how to configure integration accounts for your contact center. For more on integrations, see the ''Contact Center Administrator Guide'', section [[Contact-center-administrator-guide/IntegrationAccounts |  Integration Accounts]].
  
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== Tutorials ==
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=== AWS S3 Recordings Storage ===
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*[[Tutorials-for-admins/Integrations/S3BucketConfiguration | How to Create and Configure an AWS S3 Bucket]]
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*[[Tutorials-for-admins/Integrations/AmazonAWSIntegrationAccount | How to Add Amazon AWS Integration Account in Bright Pattern]]
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*[[Tutorials-for-admins/Integrations/SetupS3StorageCallRecordings | Setting up AWS S3 Storage for Call Recordings]]
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*[[Tutorials-for-admins/Integrations/SetupS3StorageScreenRecordings | Setting up AWS S3 Storage for Screen Recordings]]
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*[[Tutorials-for-admins/Integrations/SetupS3StorageChatTranscripts | Setting up AWS S3 Storage for Chat Transcripts]]
  
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=== Integration Account Configuration ===
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*[[Contact-center-administrator-guide/IntegrationAccounts#Managing_Integration_Accounts |  How to Add an Integration Account]]
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* [[Tutorials-for-admins/Integrations/LogMeIn |  LogMeIn Integration Quick Start]]
  
 
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=== Single Sign-On (SSO) Integration ===
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*[[Tutorials-for-admins/Integrations/MicrosoftAzureAD |  How to Configure Microsoft Azure Active Directory SSO]]

Latest revision as of 04:04, 29 May 2024