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(Created page with "<translate> = Chat Center Tutorials = The Chat Center allows you to send and receive messages to individual users or to groups in your contact center. We call these types of c...")
 
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== Articles ==
 
== Articles ==
*[[Agent-guide/Tutorials/Chat/HowtoUseInternalChat |  How to Use Personal Chat ]]
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*[[Agent-guide/Tutorials/ChatCenter/HowtoUseInternalChat |  How to Use Personal Chat ]]
*[[Agent-guide/Tutorials/Chat/HowtoStartaGroupChat |  How to Use Group Chat ]]
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*[[Agent-guide/Tutorials/ChatCenter/HowtoStartaGroupChat |  How to Use Group Chat ]]
  
  
  
 
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Revision as of 22:32, 25 September 2019

• 5.19 • 5.3 • 5.8

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Chat Center Tutorials

The Chat Center allows you to send and receive messages to individual users or to groups in your contact center. We call these types of chat interactions personal chats. The chat interactions that you have with customers are called service chats.

Articles


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