From Bright Pattern Documentation
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| − | + | = Configuration = | |
*[[Tutorials-for-admins/Configuration/Overview | Overview]] | *[[Tutorials-for-admins/Configuration/Overview | Overview]] | ||
*[[Tutorials-for-admins/Configuration/HOP | Hours of Operation]] | *[[Tutorials-for-admins/Configuration/HOP | Hours of Operation]] | ||
*[[Tutorials-for-admins/Configuration/HOPExceptions | Configuring Exceptions to Standard Office Hours]] | *[[Tutorials-for-admins/Configuration/HOPExceptions | Configuring Exceptions to Standard Office Hours]] | ||
*[[Tutorials-for-admins/Configuration/RegionalRouting | Regional Routing for Remote Agents]] | *[[Tutorials-for-admins/Configuration/RegionalRouting | Regional Routing for Remote Agents]] | ||
| − | + | *[[Tutorials-for-admins/Configuration/WarmTransferTutorial | Warm Transfer to Third Party Caller ID]] | |
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