|
|
| (4 intermediate revisions by 3 users not shown) |
| Line 1: |
Line 1: |
| <translate>
| | |
| = Chats = | | = Chats = |
| *[[Agent-guide/Work/Chats/Overview | Overview ]] | | *[[Agent-guide/Work/Chats/Overview | Overview ]] |
| | | *[[Agent-guide/Work/Chats/ChatControls | Chat Controls]] |
| Personal Chats
| |
| *[[Agent-guide/Tutorials/ChatCenter/HowtoStartaGroupChat | Group Chat ]]
| |
| *[[Agent-guide/Tutorials/ChatCenter/HowtoUseInternalChat | Personal Chat ]]
| |
| | |
| Service Chats
| |
| *[[Agent-guide/Tutorials/ServiceChats#Accepting.2FRejecting_Chats | Accepting/Rejecting Chats]]
| |
| *[[Agent-guide/Tutorials/ServiceChats#Audio.2FVideo_Chats | Audio/Video Chats]] | |
| *[[Agent-guide/Tutorials/ServiceChats#Canned_Responses |Canned Responses]]
| |
| *[[Agent-guide/Tutorials/ServiceChats#Co-browsing | Co-browsing]]
| |
| *[[Agent-guide/Tutorials/ServiceChats#Creating_Cases | Creating Cases]]
| |
| *[[Agent-guide/Tutorials/ServiceChats#Flagging_Chats | Flagging Chats]]
| |
| *[[Agent-guide/Tutorials/ServiceChats#Follow-ups | Follow-ups]]
| |
| *[[Agent-guide/Tutorials/ServiceChats#Forms | Forms]]
| |
| *[[Agent-guide/Tutorials/ServiceChats#Multiple_Chats | Multiple Chats]]
| |
| *[[Agent-guide/Tutorials/ServiceChats#Sending_Chat_Messages | Sending Chat Messages]]
| |
| *[[Agent-guide/Tutorials/ServiceChats#Terminate_the_Chat | Terminate the Chat]]
| |
| *[[Agent-guide/Tutorials/ServiceChats#Transfers | Transfers]]
| |
| | |
| | |
| | |
| </translate>
| |