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| <translate>
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| = Chats = | | = Chats = |
| *[[Agent-guide/Work/Chats/Overview | Overview ]] | | *[[Agent-guide/Work/Chats/Overview | Overview ]] |
| *[[Agent-guide/Work/Chats/ChatControls | Chat Controls]] | | *[[Agent-guide/Work/Chats/ChatControls | Chat Controls]] |
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| Personal Chat Tutorials
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| *[[Agent-guide/Tutorials/Chat/HowtoStartaGroupChat | Group Chat ]]
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| *[[Agent-guide/Tutorials/Chat/HowtoUseInternalChat | Personal Chat ]]
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| Service Chat Tutorials
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| *[[Agent-guide/Tutorials/Chat#Accepting.2FRejecting_Chats | Accepting/Rejecting Chats]]
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| *[[Agent-guide/Tutorials/Chat#Audio.2FVideo_Chats | Audio/Video Chats]]
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| *[[Agent-guide/Tutorials/Chat#Canned_Responses |Canned Responses]]
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| *[[Agent-guide/Tutorials/Chat#Co-browsing | Co-browsing]]
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| *[[Agent-guide/Tutorials/Chat#Creating_Cases | Creating Cases]]
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| *[[Agent-guide/Tutorials/Chat#Flagging_Chats | Flagging Chats]]
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| *[[Agent-guide/Tutorials/Chat#Follow-ups | Follow-ups]]
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| *[[Agent-guide/Tutorials/Chat#Forms | Forms]]
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| *[[Agent-guide/Tutorials/Chat#Multiple_Chats | Multiple Chats]]
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| *[[Agent-guide/Tutorials/Chat#Sending_Chat_Messages | Sending Chat Messages]]
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| *[[Agent-guide/Tutorials/Chat#Terminate_the_Chat | Terminate the Chat]]
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| *[[Agent-guide/Tutorials/Chat#Transfers | Transfers]]
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| </translate>
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