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= 概要 =
= Integrations Overview =
このチュートリアルでは、コンタクトセンターのCRMおよびメッセンジャー統合アカウントを設定する方法について、手順を追って説明します。
The tutorials in this section offer step-by-step instructions on how to configure integration accounts for your contact center. For more on integrations, see the ''Contact Center Administrator Guide'', section [[Contact-center-administrator-guide/IntegrationAccounts |  Integration Accounts]].


統合に関する詳しい情報は、 ''コンタクトセンター管理者ガイド''の [[Contact-center-administrator-guide/IntegrationAccounts | 統合アカウント]]をご覧ください。
== Tutorials ==
=== AWS S3 Recordings Storage ===
*[[Tutorials-for-admins/Integrations/S3BucketConfiguration | How to Create and Configure an AWS S3 Bucket]]
*[[Tutorials-for-admins/Integrations/AmazonAWSIntegrationAccount | How to Add Amazon AWS Integration Account in Bright Pattern]]
*[[Tutorials-for-admins/Integrations/SetupS3StorageCallRecordings | Setting up AWS S3 Storage for Call Recordings]]
*[[Tutorials-for-admins/Integrations/SetupS3StorageScreenRecordings | Setting up AWS S3 Storage for Screen Recordings]]
*[[Tutorials-for-admins/Integrations/SetupS3StorageChatTranscripts | Setting up AWS S3 Storage for Chat Transcripts]]


== チュートリアル ==
=== Integration Account Configuration ===
=== 統合アカウントの設定 ===
*[[Contact-center-administrator-guide/IntegrationAccounts#Managing_Integration_Accounts |  How to Add an Integration Account]]
*[[Contact-center-administrator-guide/IntegrationAccounts#Managing_Integration_Accounts |  統合アカウントの追加方法]]
* [[Tutorials-for-admins/Integrations/LogMeIn |  LogMeIn Integration Quick Start]]


=== シングルサインオン (SSO) 統合 ===
=== Single Sign-On (SSO) Integration ===
*[[Tutorials-for-admins/Integrations/MicrosoftAzureAD | Microsoft Azure Active Directory SSOの設定方法]]
*[[Tutorials-for-admins/Integrations/MicrosoftAzureAD | How to Configure Microsoft Azure Active Directory SSO]]

Latest revision as of 03:22, 9 September 2021