From Bright Pattern Documentation
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= Chat Overview = | = Chat Overview = | ||
Chat tutorials show you how to enable chat/messaging capabilities for your contact center. You will learn how to set up chat services, place Bright Pattern's chat widget on your website, and more. | Chat tutorials show you how to enable chat/messaging capabilities for your contact center. You will learn how to set up chat services, place Bright Pattern's chat widget on your website, and more. | ||
== Tutorials == | == Tutorials == | ||
=== Configuration === | === Configuration === | ||
*[[tutorials-for-admins/Chat/HowtoAddContactTab | How to Add a Contact Tab]] | *[[tutorials-for-admins/Chat/HowtoAddContactTab | How to Add a Contact Tab]] | ||
*[[Tutorials-for-admins/Chat/ChatServiceConfiguration | How to Configure Chat Services]] | *[[Tutorials-for-admins/Chat/ChatServiceConfiguration | How to Configure Chat Services]] | ||
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*[[tutorials-for-admins/Chat/HowtoConfigureProactiveOffer | How to Configure Proactive Offers]] | *[[tutorials-for-admins/Chat/HowtoConfigureProactiveOffer | How to Configure Proactive Offers]] | ||
*[[Tutorials-for-admins/Chat/RemoveCallOptionfromChat | How to Remove the Call Option from Service Chat Sessions]] | *[[Tutorials-for-admins/Chat/RemoveCallOptionfromChat | How to Remove the Call Option from Service Chat Sessions]] | ||
*[[Tutorials-for-admins/Chat/ConfigureDirectChat | How to Configure Direct Chat]] | |||
*[[tutorials-for-admins/Chat/HowtoRouteMissedChatstoEmail | How to Route Missed Chats to Email]] | |||
=== Design === | === Design === | ||
*[[tutorials-for-admins/Chat/QuickReplyButtons | Streamlining Your Chat Service with Quick Reply Buttons]] | *[[tutorials-for-admins/Chat/QuickReplyButtons | Streamlining Your Chat Service with Quick Reply Buttons]] | ||
=== Launching Chat on Webpages === | === Launching Chat on Webpages === | ||
*[[tutorials-for-admins/Chat/EditFullChatCode | How to Edit the Full Chat Code for Local Hosting]] | *[[tutorials-for-admins/Chat/EditFullChatCode | How to Edit the Full Chat Code for Local Hosting]] | ||
*[[tutorials-for-admins/Chat/HowtoUsetheChatWidgetHTMLSnippet | How to Use the Web HTML Snippet]] | *[[tutorials-for-admins/Chat/HowtoUsetheChatWidgetHTMLSnippet | How to Use the Web HTML Snippet]] | ||
*[[tutorials-for-admins/Chat/PassJavascriptVariables | How to Use Pass JavaScript Variables Through Web HTML Snippet]] | *[[tutorials-for-admins/Chat/PassJavascriptVariables | How to Use Pass JavaScript Variables Through Web HTML Snippet]] | ||
Revision as of 17:46, 30 January 2026
• 日本語
Chat Overview
Chat tutorials show you how to enable chat/messaging capabilities for your contact center. You will learn how to set up chat services, place Bright Pattern's chat widget on your website, and more.
Tutorials
Configuration
- How to Add a Contact Tab
- How to Configure Chat Services
- How to Configure Web Chat
- How to Configure Proactive Offers
- How to Remove the Call Option from Service Chat Sessions
- How to Configure Direct Chat
- How to Route Missed Chats to Email