From Bright Pattern Documentation
Created page with "<translate> = Chats = * Overview Personal Chats * Group Chat *Agent-guid..." |
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*[[Agent-guide/Work/Chats/Overview | Overview ]] | *[[Agent-guide/Work/Chats/Overview | Overview ]] | ||
Personal | Personal Chat Tutorials | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat/HowtoStartaGroupChat | Group Chat ]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat/HowtoUseInternalChat | Personal Chat ]] | ||
Service | Service Chat Tutorials | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Accepting.2FRejecting_Chats | Accepting/Rejecting Chats]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Audio.2FVideo_Chats | Audio/Video Chats]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Canned_Responses |Canned Responses]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Co-browsing | Co-browsing]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Creating_Cases | Creating Cases]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Flagging_Chats | Flagging Chats]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Follow-ups | Follow-ups]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Forms | Forms]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Multiple_Chats | Multiple Chats]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Sending_Chat_Messages | Sending Chat Messages]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Terminate_the_Chat | Terminate the Chat]] | ||
*[[Agent-guide/Tutorials/ | *[[Agent-guide/Tutorials/Chat#Transfers | Transfers]] | ||
</translate> | </translate> | ||
Revision as of 22:00, 22 January 2019
<translate>
Chats
Personal Chat Tutorials
Service Chat Tutorials
- Accepting/Rejecting Chats
- Audio/Video Chats
- Canned Responses
- Co-browsing
- Creating Cases
- Flagging Chats
- Follow-ups
- Forms
- Multiple Chats
- Sending Chat Messages
- Terminate the Chat
- Transfers
</translate>