From Bright Pattern Documentation
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= Chats = | = Chats = | ||
*[[Agent-guide/Work/Chats/Overview | Overview ]] | *[[Agent-guide/Work/Chats/Overview | Overview ]] | ||
*[[Agent-guide/Work/Chats/ChatControls | Chat Controls]] | |||
Personal Chat Tutorials | Personal Chat Tutorials | ||
Revision as of 22:36, 20 May 2019
<translate>
Chats
Personal Chat Tutorials
Service Chat Tutorials
- Accepting/Rejecting Chats
- Audio/Video Chats
- Canned Responses
- Co-browsing
- Creating Cases
- Flagging Chats
- Follow-ups
- Forms
- Multiple Chats
- Sending Chat Messages
- Terminate the Chat
- Transfers
</translate>