• 日本語

• 5.19 • 5.3 • 5.8

<translate>= Time Series Widgets = Time Series widgets display data from team or service related metrics and charts them over regular time intervals. This visualized data allows you to monitor performance at a glance and analyze it over short or long periods of time.

Settings

Users with the privilege Customize Wallboards may edit the control settings of wallboard widgets. Time Series settings are as follows.

Services

The Services display allows you to display the following statistics for services monitoring.

Inbound abandoned

A time series widget displaying services information

Teams

The Teams display allows you to display the following statistics for team monitoring.

Occupancy of matching agents

A time series widget displaying teams information

Time Range Options

For both Service and Team monitoring, the following time intervals are available for display:

• 5 minutes
• 15 minutes
• 1 hour
• 3 hours
• 6 hours
• 12 hours
• 24 hours
• 2 days
• 7 days

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