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Chat Overview

Chat tutorials show you how to enable chat/messaging capabilities for your contact center. You will learn how to set up chat services, place Bright Pattern's chat widget on your website, and more.

Tutorials

Configuration

• How to Add a Contact Tab
• How to Configure Chat Services
• How to Configure Web Chat
• How to Configure Proactive Offers
• How to Remove the Call Option from Service Chat Sessions
• How to Configure Direct Chat
• How to Route Missed Chats to Email

Design

• Streamlining Your Chat Service with Quick Reply Buttons

Launching Chat on Webpages

• How to Edit the Full Chat Code for Local Hosting
• How to Use the Web HTML Snippet
• How to Use Pass JavaScript Variables Through Web HTML Snippet< Previous | Next >