From Bright Pattern Documentation
< 5.19:Contact-center-administrator-guide
Revision as of 06:45, 13 November 2024 by Wyler.metge (talk | contribs) (Updated via BpClonePage extension. Source page: draft:Contact-center-administrator-guide/CallCenterConfiguration)
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Call Center Configuration
- Call Center Configuration Overview
- General Settings
- Integration Accounts
- Identification
- Knowledge Base
- Calendars
- Hours of Operation
- State Calling Hours
- Auxiliary Skills
- Language Skills
- Audio Treatments
- Shared Voice Segments
- Voicemail
- Phone Devices
- Omni-Channel Routing
- Chat Settings
- Email Settings
- STT Configuration
- Direct Chat Invite
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