From Bright Pattern Documentation
• 日本語
<translate>= Overview = Integration accounts enable your contact center to work with third-party systems, such as customer relationship management (CRM) and workforce management (WFM) applications. The following is a list of articles containing integration account types:
- AWS
- Bot / Chat suggestions engine
- External Knowledge Base
- Loxysoft WFM
- Messenger
- NICE
- Natural Language Understanding
- Next Caller
- RightNow
- Salesforce.com
- ServiceNow
- Single Sign-On
- Speech To Text
- Statistics Data Receiver
- Text To Speech
- The Data Group (TDG)
- WFM
- Zapier
- Zendesk
</translate>/prevnext/