From Bright Pattern Documentation
| Line 5: | Line 5: | ||
*[[Contact-center-administrator-guide/AboutUserInterface | Contact Center Administrator User Interface]] | *[[Contact-center-administrator-guide/AboutUserInterface | Contact Center Administrator User Interface]] | ||
Tutorials | Tutorials | ||
| − | *[[Contact-center-administrator-guide/TutorialsOverview | Tutorials | + | *[[Contact-center-administrator-guide/TutorialsOverview | About Tutorials]] |
Concepts | Concepts | ||
| − | *[[Contact-center-administrator-guide/AboutConcepts | Concepts | + | *[[Contact-center-administrator-guide/AboutConcepts | About Concepts]] |
Users and Teams | Users and Teams | ||
*[[Contact-center-administrator-guide/AboutUsersandTeams | Users & Teams Sections]] | *[[Contact-center-administrator-guide/AboutUsersandTeams | Users & Teams Sections]] | ||
Revision as of 16:31, 21 March 2019
Contact Center Administrator Guide
Introduction
User Interface
Tutorials
Concepts
Users and Teams
Directory
Scenario Entries
Scenarios
Workflows
Services and Campaigns
Lists
Do Not Call Lists
Tasks
Case & Contact Management
Call Center Configuration
Quality Management
Reporting
Custom
Security
Appendices