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< 5.8:Agent-guide | Tutorials | ChatCenter
Revision as of 04:20, 25 June 2020 by Sergem (Marked this version for translation)
• 5.3 • 5.8
Chat Center Tutorials
The Chat Center allows you to send and receive messages to individual users or to groups in your contact center. We call these types of chat interactions personal chats. The chat interactions that you have with customers are called service chats.