From Bright Pattern Documentation
Jump to: navigation, search
• 日本語
• 5.19 • 5.2 • 5.3 • 5.8


service_performance metrics are a subset of metrics derived from the service_in_time_counters table.

Such metrics are maintained only in order to support existing service-related custom reports designed prior to the release of Bright Pattern Contact Center version 3.5.2. All service_performance metrics are available in the service_in_time_counters table, which is recommended for the development of any new service-related reports.

< Previous | Next >