From Bright Pattern Documentation
Overview
The purpose of an outbound messaging campaign is to automatically send a pre-configured SMS/MMS message to destinations specified in a calling list. You can use this type of campaign for a variety of tasks including appointment reminders, payment notifications, sales notices, case status updates, delivery information, and so forth.
This tutorial describes the steps involved with an end-to-end outbound messaging campaign:
- Prerequisites
- Create a List
- Create a Personalized Message
- Prep Ahead for Replies
- Calculate Campaign Duration
- Upload the List
- Configure the Outbound Messaging Campaign
- Run the Campaign
- Download the Campaign Results