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From Bright Pattern Documentation
< 5.3:Tutorials-for-admins‎ | Services‎ | OutboundMessagingCampaign
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• 5.19 • 5.3 • 5.8

Contents

  • Administration Tutorials
  • Overview
  • AI and Bots
  • Chat
  • Configuration
  • Forms
  • Integrations
  • Lists
  • Phone Devices
  • Scenarios
  • Services
    • Overview
    • Chat Service Configuration
    • How to Configure Email Services
    • Inbound Voice Service Configuration
    • Outbound Messaging Campaign Configuration
      • Overview
      • Prerequisites
      • Create a List
      • Create a Personalized Message
      • Prep Ahead for Replies
      • Calculate Campaign Duration
      • Upload the List
      • Configure the Outbound Messaging Campaign
      • Run the Campaign
      • Download the Campaign Results
  • Voice

Overview

The purpose of an outbound messaging campaign is to automatically send a pre-configured SMS/MMS message to destinations specified in a calling list. You can use this type of campaign for a variety of tasks including appointment reminders, payment notifications, sales notices, case status updates, delivery information, and so forth.

This tutorial describes the steps involved with an end-to-end outbound messaging campaign:

  • Prerequisites
  • Create a List
  • Create a Personalized Message
  • Prep Ahead for Replies
  • Calculate Campaign Duration
  • Upload the List
  • Configure the Outbound Messaging Campaign
  • Run the Campaign
  • Download the Campaign Results


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