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• 5.3

Upload the List

Next, you will upload your list in the Contact Center Administrator application, section Lists. Lists may be uploaded as a file from the local file system, from a FTP/SFTP site, or created from a Salesforce.com SOQL query. As a reminder, lists may be in .CSV format or .TXT format. For more information, see section How to Upload a List.


Uploading a list



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