From Bright Pattern Documentation
(Created page with "<translate> = Methods = * Overview Agent State * Embedded-agent-desktop-api-specification/Methods/getState |...") |
|||
| Line 12: | Line 12: | ||
Completing and Terminating an Interaction | Completing and Terminating an Interaction | ||
* [[Embedded-agent-desktop-api-specification/Methods/setDisposition | setDisposition]] | * [[Embedded-agent-desktop-api-specification/Methods/setDisposition | setDisposition]] | ||
| + | * [[Embedded-agent-desktop-api-specification/Methods/setDispositionByCode | setDispositionByCode]] | ||
| + | * [[Embedded-agent-desktop-api-specification/Methods/setDispositionByName | setDispositionByName]] | ||
| + | * [[Embedded-agent-desktop-api-specification/Methods/setNotes | setNotes]] | ||
* [[Embedded-agent-desktop-api-specification/Methods/terminateInteraction | terminateInteraction]] | * [[Embedded-agent-desktop-api-specification/Methods/terminateInteraction | terminateInteraction]] | ||
* [[Embedded-agent-desktop-api-specification/Methods/completeInteraction | completeInteraction]] | * [[Embedded-agent-desktop-api-specification/Methods/completeInteraction | completeInteraction]] | ||
Revision as of 20:41, 27 March 2019
<translate>
Methods
Agent State
Dialing and Transfers
Completing and Terminating an Interaction
- setDisposition
- setDispositionByCode
- setDispositionByName
- setNotes
- terminateInteraction
- completeInteraction
- completeInteractionWithDisp
Call Recordings Control
- muteCallRecordings()
- unmuteCallRecordings()
- getCallRecordingStatus(callback)
- startCallRecording(callback)
- stopCallRecording(callback)
- muteCallRecording(callback)
- unmuteCallRecording(callback)
</translate>