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• 5.19 • 5.3 • 5.8


Sets the disposition of the interaction using the disposition name. (To set disposition by code, see method setDisposition).

See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.



window.bpspat.api.setDispositionByName(item_id, disposition_name)


Parameter Type Optional/Required Description Example
item_id string required The interaction ID of the interaction "EE55D97E-2705-49D1-A36D-34B3381DD416"
disposition_name string required The disposition name to be set for the interaction "Offer rejected"


Empty. In response to the request, the disposition is changed to the specified disposition name.

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