From Bright Pattern Documentation
startCallRecording(callback)
Starts the call recording and gets confirmation that recording is on.
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.startCallRecording(callback)
callback = function(data) {
}
Arguments
| Parameter | Type | Description |
| callback | function | JavaScript method executed when API method request is completed |
Response
Response Parameters
The response object may contain the following.
| Name | Data Type | Description | Example |
| item_id | string | Interaction ID | "AA9ED493-8EB5-4120-A631-0919856E8358" |
| call_id | string | Call identifier | "7A741A68-7F75-458A-ADB0-842D0F3BA8C3/203" |
| command | string | The command used for the callback function | "call_recording_status" |
| recording | boolean | Whether a call is being recorded ("1") or not ("0") | "1" |
| muted | boolean | Whether the call recording is muted ("1") or not ("0") | "0" |
Example Response
{
"item_id": "D3FA4B4F-244A-41E4-AE89-022BF2AA8D11",
"call_id": "7A741A68-7F75-458A-ADB0-842D0F3BA8C3\/211",
"command": "call_recording_status",
"recording": "1",
"muted": "0"
}