From Bright Pattern Documentation
(Marked this version for translation) |
|||
| Line 1: | Line 1: | ||
<translate> | <translate> | ||
| − | = All Scenario Exercises = | + | = All Scenario Exercises = <!--T:1--> |
Bright Pattern provides scenario exercises, which show you how to build a scenario for a specific service and purpose. These exercises provide detailed descriptions of which scenario blocks to use, how to configure their properties, and why you need them. Sometimes you need a practice run before you can build your dream scenario. | Bright Pattern provides scenario exercises, which show you how to build a scenario for a specific service and purpose. These exercises provide detailed descriptions of which scenario blocks to use, how to configure their properties, and why you need them. Sometimes you need a practice run before you can build your dream scenario. | ||
| − | == Chat == | + | == Chat == <!--T:2--> |
*[[Scenario-builder-reference-guide/HowtoCreateChatScenarioThatPopsCaseorContactInformation|How to Create a Chat Scenario That Pops Case or Contact Information]] | *[[Scenario-builder-reference-guide/HowtoCreateChatScenarioThatPopsCaseorContactInformation|How to Create a Chat Scenario That Pops Case or Contact Information]] | ||
| + | <!--T:3--> | ||
*[[scenario-builder-reference-guide/HowtoCreateChatScenarioThatUsesBots | How to Create a Chat Scenario That Uses Bots]] | *[[scenario-builder-reference-guide/HowtoCreateChatScenarioThatUsesBots | How to Create a Chat Scenario That Uses Bots]] | ||
| + | <!--T:4--> | ||
*[[scenario-builder-reference-guide/Exercises/EmailThroughLeaveAMessageChatForm | Sending Automatic Email Replies to Customers Who Use the "Leave a Message" Chat Form]] | *[[scenario-builder-reference-guide/Exercises/EmailThroughLeaveAMessageChatForm | Sending Automatic Email Replies to Customers Who Use the "Leave a Message" Chat Form]] | ||
| − | == Voice == | + | == Voice == <!--T:5--> |
*[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatBlocksSpecificIncomingPhoneNumbers | How to Create a Voice Scenario That Blocks Specific Incoming Phone Numbers]] | *[[scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatBlocksSpecificIncomingPhoneNumbers | How to Create a Voice Scenario That Blocks Specific Incoming Phone Numbers]] | ||
| + | <!--T:6--> | ||
*[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatDistributesSurveystoaPercentageofRandomCustomers|How to Create a Voice Scenario That Distributes Surveys to a Percentage of Random Customers]] | *[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatDistributesSurveystoaPercentageofRandomCustomers|How to Create a Voice Scenario That Distributes Surveys to a Percentage of Random Customers]] | ||
| + | <!--T:7--> | ||
*[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatRoutesCallerstoLastAgentwithVoicemail|How to Route Callers to the Last Agent and Provide a Voicemail Option]] | *[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioThatRoutesCallerstoLastAgentwithVoicemail|How to Route Callers to the Last Agent and Provide a Voicemail Option]] | ||
| + | <!--T:8--> | ||
*[[scenario-builder-reference-guide/ScenarioExample | General Inbound Voice Scenario]] | *[[scenario-builder-reference-guide/ScenarioExample | General Inbound Voice Scenario]] | ||
| + | <!--T:9--> | ||
*[[Scenario-builder-reference-guide/Exercises/Skill-BasedRoutingandAutoAttendant | Skill-Based Call Routing with an Auto Attendant Choice]] | *[[Scenario-builder-reference-guide/Exercises/Skill-BasedRoutingandAutoAttendant | Skill-Based Call Routing with an Auto Attendant Choice]] | ||
| + | <!--T:10--> | ||
*[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioSurvey| Voice Scenario Survey]] | *[[Scenario-builder-reference-guide/HowtoCreateaVoiceScenarioSurvey| Voice Scenario Survey]] | ||
Revision as of 17:13, 28 October 2019
• 日本語
<translate>
All Scenario Exercises
Bright Pattern provides scenario exercises, which show you how to build a scenario for a specific service and purpose. These exercises provide detailed descriptions of which scenario blocks to use, how to configure their properties, and why you need them. Sometimes you need a practice run before you can build your dream scenario.
Chat
Voice
</translate>