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| − | + | = Agent State Summary = | |
The Agent State Summary chart widget displays agent state metrics in the form of a pie chart, for at-a-glance viewing. | The Agent State Summary chart widget displays agent state metrics in the form of a pie chart, for at-a-glance viewing. | ||
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| − | == Settings == | + | == Settings == |
Users with the privilege ''Customize Wallboards'' may edit the control settings of wallboard widgets. Agent State Summary settings are as follows. | Users with the privilege ''Customize Wallboards'' may edit the control settings of wallboard widgets. Agent State Summary settings are as follows. | ||
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| − | === Title === | + | === Title === |
''Title'' is the title of the widget. Widget titles, along with their icons, are displayed in the widget selector. | ''Title'' is the title of the widget. Widget titles, along with their icons, are displayed in the widget selector. | ||
| − | === Show only === | + | === Show only === |
Select the '''Show only''' checkbox in order to choose and display selected teams on the widget. To choose the teams, click '''selected teams'''. | Select the '''Show only''' checkbox in order to choose and display selected teams on the widget. To choose the teams, click '''selected teams'''. | ||
| − | ==== Select Teams ==== | + | ==== Select Teams ==== |
The ''Select Teams'' window allows you to include teams on the widget. Select the desired teams on the left-hand side of the dialog, and use the arrow buttons to move them to the right-hand side of the dialog. | The ''Select Teams'' window allows you to include teams on the widget. Select the desired teams on the left-hand side of the dialog, and use the arrow buttons to move them to the right-hand side of the dialog. | ||
| − | === Agent States === | + | === Agent States === |
''Agent States'' may be selected to be included in the Agent State Summary Chart. Such states include ''ACW'', ''Not Ready'', and more. | ''Agent States'' may be selected to be included in the Agent State Summary Chart. Such states include ''ACW'', ''Not Ready'', and more. | ||
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Latest revision as of 04:04, 29 May 2024
Agent State Summary
The Agent State Summary chart widget displays agent state metrics in the form of a pie chart, for at-a-glance viewing.
Settings
Users with the privilege Customize Wallboards may edit the control settings of wallboard widgets. Agent State Summary settings are as follows.
Title
Title is the title of the widget. Widget titles, along with their icons, are displayed in the widget selector.
Show only
Select the Show only checkbox in order to choose and display selected teams on the widget. To choose the teams, click selected teams.
Select Teams
The Select Teams window allows you to include teams on the widget. Select the desired teams on the left-hand side of the dialog, and use the arrow buttons to move them to the right-hand side of the dialog.
Agent States
Agent States may be selected to be included in the Agent State Summary Chart. Such states include ACW, Not Ready, and more.