提供: Bright Pattern Documentation
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= | = Sales Cloud Classic Overview = | ||
'' | This section of the ''Salesforce Integration Guide'' explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view. | ||
== | == Integration Configuration Steps == | ||
#[[sfdc-integration-guide/Classic/InstallingaManagedPackage | | #[[sfdc-integration-guide/Classic/InstallingaManagedPackage | Install Managed Package]] | ||
#[[Sfdc-integration-guide/Classic/CallCenterSetup | | #[[Sfdc-integration-guide/Classic/CallCenterSetup | Set up Call Center]] | ||
#[[sfdc-integration-guide/Classic/EnablingAccesstoSFDCDatafromScenarios | Salesforce | #[[sfdc-integration-guide/Classic/EnablingAccesstoSFDCDatafromScenarios | Add Connected App to Enable Scenarios to Access Salesforce Data]] | ||
#[[sfdc-integration-guide/Classic/EnablingSingleSign-On | | #[[sfdc-integration-guide/Classic/EnablingSingleSign-On | Enable Single Sign-On in Salesforce]] | ||
#[[sfdc-integration-guide/Classic/IntegrationAccount | | #[[sfdc-integration-guide/Classic/IntegrationAccount | Add Salesforce Integration Account in Bright Pattern]] | ||
# [[Sfdc-integration-guide/Classic/ScreenPop | | # [[Sfdc-integration-guide/Classic/ScreenPop | Enable Screen Pop for Multiple-Matching Records]] | ||
Latest revision as of 06:29, 10 September 2021
• English
Sales Cloud Classic Overview
This section of the Salesforce Integration Guide explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view.