From Bright Pattern Documentation
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The following method in ''Call'' is used to [[agent-guide/HowtoTransferaCall|transfer a primary call to a consultation party]] (assuming that there is an active consult call): | The following method in ''Call'' is used to [[agent-guide/HowtoTransferaCall|transfer a primary call to a consultation party]] (assuming that there is an active consult call): | ||
public ResultCode consultTransfer(Call consultCall) | public ResultCode consultTransfer(Call consultCall) | ||
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The following method in ''Call'' is used to make a [[agent-guide/HowtoPlaceaCallinaServiceQueue|single-step transfer]]: | The following method in ''Call'' is used to make a [[agent-guide/HowtoPlaceaCallinaServiceQueue|single-step transfer]]: | ||
public ResultCode sstepTransfer(string dest) | public ResultCode sstepTransfer(string dest) | ||
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Latest revision as of 04:09, 29 May 2024
Transfers
The following method in Call is used to transfer a primary call to a consultation party (assuming that there is an active consult call):
public ResultCode consultTransfer(Call consultCall)
The following method in Call is used to make a single-step transfer:
public ResultCode sstepTransfer(string dest)