提供: Bright Pattern Documentation
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What format can be used for hold music?
Bright Pattern currently supports .WAV files in the following format: G.711 μ-law mono 8 KBPS format. Although we do not currently support MP3 files or stereo audio, support for stereo audio and additional file types will be added at a later time.
Hold music is uploaded in the Contact Center Administrator application, section Audio Treatments.