From Bright Pattern Documentation
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Section Reporting is where the reports in section [[Reporting-reference-guide/GeneralInformationAboutAccesstoReportsandRecords|Reports]] are defined, uploaded, and managed. Note that the settings configurable in these sections affect the reports in section Reports. For more information, see the [[Reporting-reference-guide/Purpose|''Reporting Reference Guide'']]. | Section Reporting is where the reports in section [[Reporting-reference-guide/GeneralInformationAboutAccesstoReportsandRecords|Reports]] are defined, uploaded, and managed. Note that the settings configurable in these sections affect the reports in section Reports. For more information, see the [[Reporting-reference-guide/Purpose|''Reporting Reference Guide'']]. | ||
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| + | == Sections == | ||
| + | The following is a list of sections in the Contact Center Administrator application, section Reporting. | ||
| + | *[[contact-center-administrator-guide/Reporting/ReportTemplates | Report Templates]] | ||
| + | *[[contact-center-administrator-guide/Reporting/ReportingSettings | Reporting Settings]] | ||
| + | *[[contact-center-administrator-guide/Reporting/WFMReports | WFM Reports]] | ||
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Revision as of 15:23, 9 September 2019
Reporting Overview
Section Reporting is where the reports in section Reports are defined, uploaded, and managed. Note that the settings configurable in these sections affect the reports in section Reports. For more information, see the Reporting Reference Guide.
Sections
The following is a list of sections in the Contact Center Administrator application, section Reporting.
