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• 5.19


mergeAllCallsIntoConference

Agents can combine all existing calls, both from customers and other agents, into a single conference call.

Request

Syntax

mergeAllCallsIntoConference(customTransferData?: CustomTransferData): Promise<OperationResult<null>>


Parameters

Parameter Parameter Values Data Type Optional/Required Description
customTransferData optional You can define here any custom data to be transferred with interaction to the receiving party.

Return Value

Null. In response to the request, calls are merged into a single conference call.

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