From Bright Pattern Documentation
• 5.19
mergeAllCallsIntoConference
Agents can combine all existing calls, both from customers and other agents, into a single conference call.
Request
Syntax
mergeAllCallsIntoConference(customTransferData?: CustomTransferData): Promise<OperationResult<null>>
Parameters
| Parameter | Parameter Values | Data Type | Optional/Required | Description |
| customTransferData | optional | You can define here any custom data to be transferred with interaction to the receiving party. |
Return Value
Null. In response to the request, calls are merged into a single conference call.